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Hail
The Lowly Coupon
By
Stacey Marolf
Let new customers clip-and-save their way into your studio.
I’m a
little embarrassed to admit this, but I’m a sucker for a
coupon. Coupon cutting is something I used to razz my mother
about when I was young—before I knew what it was like to pay
the bills! Now, however, I’m a believer. After moving to
Oregon, over the past year I’ve discovered that
coupons—especially the two-for-one variety—allow my husband
and me to do a lot more than we might otherwise. We’ve tried
new restaurants, seen local performances at a discount, and
registered for a gardening class together because one of us
got in at half price. So I started thinking about how coupons
could be beneficial to dance schools.
Would the
lure of a good discount coupon compel otherwise reluctant
people into signing up themselves or their children for dance
classes? Granted, for those with zero interest, a coupon won’t
make a lick of difference. But for those who are new to the
area or who have preschool children and are considering it
anyway, a coupon might offer just enough incentive to tip the
scales in your studio’s favor.
So I
started exploring the benefits of coupons for small businesses
and the best coupon format for dance schools. I found that
coupons can indeed be a successful marketing tool. Some of the
benefits of using coupons for the studio owner are:
● They can
get people in the door to give your school a try.
● They
attract new residents who are actively in the market for dance
classes.
● They
might convince dancers who are unhappy at their current studio
to switch to yours.
● They are
easily measured. Seeing who redeemed them, where the users
found them, and tracking print coupons can pinpoint which ads
are working best. Just put codes on the coupons, either
printed directly on a hard-copy coupon or within the printable
text of online coupons.
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They don’t take a lot of time to create.
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They are an affordable marketing strategy. Over time, the
value of the new students will be well worth the initial
discount you gave them. Even those who use the coupon but
don’t sign up long-term will have gained exposure to your
studio and may pass on the positive word if their experience
was a good one.
So what
kinds of discounts can you offer with a coupon? The
possibilities are nearly infinite, but the following discounts
are some of the most common I’ve found. I’ve included some
sample text that school owners have come up with to pitch
their discount offers. (My comments are in italics.)
● $10
off the first month’s tuition Clean and simple; no
complicated explanations needed.
● Free
dance class Think you might enjoy dancing but don’t know
for certain? Then come on over and take a free, no-obligation
trial class! This coupon is good for
one
free dance class at either of the [your studio’s name here]
locations. Valid only for new students ages 13 and under.
Please call the studio first to let us know you’re coming so
we can direct you to an appropriate class.
● Call
for a coupon If you are a new student, please call the
studio at 333-444-5555 and let us know—we’ll mail you a coupon
for $5 off your first class! This provides incentive but
requires more of a commitment from the user. They don’t get a
free class before registering but do receive a discount for
taking the plunge.
● Free
registration Coupon good for free registration when
signing up for a minimum of one month of classes. New students
only. Not to be combined with any other offer. Offering
classes in ballet, pointe, lyrical, tap, jazz, hip-hop,
Pilates, and much more. Beginner to advanced. I would argue
that the commitment might not be there if they don’t pay a
registration fee. A dollar amount off the registration fee
might be a better idea.
● Save
$50 on Performing Arts Summer Camp Present this coupon and
receive a $50 discount on your Performing Arts Summer Camp
tuition. Learn, have fun, make friends, and perform . . . put
an end to summer boredom! Get all the details at
www.ourstudioaddress.com. Coupons can be a great way to
encourage new signups for a special program, master class, or
summer camp. And once students have experienced your studio,
they’ll be much more likely to enroll in regular classes.
● We pay
the taxes With this coupon we will pay the taxes on all
dance accessories through [insert date here]. Do you have a
dance supply store at your studio? You can use these coupons
to get your students into your store, and use coupons in your
store to get customers into your studio!
Once you’ve
decided on the details of the discount, it’s time to determine
how to distribute your coupons—and how to do it for little or
no money. Sure, you can put a coupon in the newspaper, phone
book, or local Entertainment® Book, and you may decide it’s
worth the cost—but why not take advantage of the many
creative, inexpensive ways to market your studio through
coupons? You’ll get the best results when using both online
and print coupons to maximize your marketing power.
What’s an
online coupon, you ask? If your school has a website, you’re
halfway to the answer already! Besides being informative and
entertaining, your site can and should drive visitors to your
studio. As imperative as good studio information is, you’re
missing out on new business if potential customers read it and
do nothing with it. An online coupon can give people
incentive to try out your studio. You are, in essence,
rewarding them for doing so.
Try putting
a coupon on your homepage; for example, “Are you new to [name
of your school]? Print out our coupon for $10 off your first
month’s classes!” People who are looking into your studio for
the first time will be happy to print out the coupon and use
it. Another option is to include coupons for your school on
local business or parenting sites that allow you to do so. To
find these sites, do an online search with keywords like
business, kids, classes, parenting, activities, and
schools, plus your city’s name (or the nearest big city to
your town). An example of this is www.ColoradoKids.com, a
website with excellent dance studio coupon examples (and also
a good website link possibility for dance schools in
Colorado). Another site, www.Time2Dance.com, which
concentrates on the ballroom dance community, has more
examples of coupons, plus a nice way to print them out.
Then there
are the old-fashioned paper (or “offline”) coupons. Here are a
few no- or low-cost ideas for distributing these traditional
coupons:
● Send
pairs of dancers into the audience to hand out coupons after a
mall or county fair performance. You could have them put their
initials on a bottom corner or on the backs of the coupons
they’re handing out, and offer a free studio T-shirt to the
students who have the most coupons come back. That gives them
incentive to be friendly and outgoing while handing out the
coupons.
● Do a
coupon exchange with the hair salon, dry cleaner, or cafe on
the next block. Visit reputable businesses that you would (or
already do) patronize, and see if they’d be willing to put a
pile of your coupons on their front desk if you’ll do the same
for them. Of course, you don’t want tons of coupons on your
front desk, especially if you’re successful in establishing an
exchange with more than one business. Think of a way to
display the coupons where they won’t be in your way, such as
on a corkboard near the front door or in a display case on a
shelf.
● Pin
studio coupons to community bulletin boards in local cafes,
community centers, etc. But ask permission before doing so or
the proprietor may discard your coupons and your effort will
be wasted.
Keep in
mind a few “musts” for a successful studio coupon:
● Include
exactly what the coupon offers in large, bold lettering, as
well as an expiration date so that customers will use the
coupon quickly.
● Clearly
state “For New Students Only” on the coupon (and save yourself
potential headaches later).
● Remember
that even this little coupon is a reflection of your studio.
It doesn’t need to be fancy, but it should be neat and
attractive, preferably incorporating your studio logo, slogan
(if you have one), and studio colors in the design.
● Print out
online coupons (and ask a few friends or family members to do
the same) to check for problems before potential customers
encounter them.
Coupons are
a grassroots marketing idea that should not be underestimated.
They are a tried-and-true method for generating sales;
according to the Promotion Marketing Association, 76 percent
of the U.S. population uses coupons. For a little of your time
and even less money, you can easily implement this marketing
strategy. And with millions of coupon lovers like me out
there, you’re bound to see results.
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